Our Case Management services assist older adults, people with disabilities and their caregivers to live independently in the community, providing help with intake, in-home and office assessments, individual and family counselling, and more.
COVID-19 update: Case Management is open and accepting new referrals during the pandemic. We are providing assistance remotely, with in-person support available in crisis situations and as needed. Please contact us at 416-532-7586 ext. 146 to learn more.
Essential Information
What our Case Management team can help with:
- Intake
- In-home and office assessments
- Information and referral
- Crisis assistance and intervention
- Development of care plans to meet the individual/family needs
- Individual and family counseling
- Assistance in accessing health care services, financial benefits and other community resources
- Assistance with filling out forms
- Education, training, and support groups for caregivers
- Advocacy on behalf of clients
- Income tax clinic for individuals who meet the financial and program eligibility criteria
Who is eligible:
- Older adults (55 years of age or over) and adults with disabilities
- Older adults with no immediate support upon hospital discharge (e.g. elderly frail spouse, family out of town/at work etc.)
- Referral can be made by friends, relatives, health professionals or the person requiring service
Participants must reside between Bloor Street to Lake Ontario, Roncesvalles Avenue to Yonge Street.
Where:
During the COVID-19 pandemic, our case management services are being provided remotely (over the phone and on video calls), with in-person support available in crisis situations and as needed.
When:
Monday to Friday — 9:00 a.m. to 9:00 p.m.
Saturdays — 9:00 a.m. to 4:30 p.m.
If you need support outside of these hours, you may make an appointment by calling 416-532-7586 ext. 146
Cost:
Counselling, training and support group sessions are free of charge.
How to register:
Call Seniors Intake at 416-532-7586 ext. 146